At Rangdhara, we respect your privacy and are committed to protecting your personal information when you visit or shop on our website.
When you place an order, contact us, or use our website, we may collect information such as your name, phone number, email address, billing/shipping address, order details, and payment-related information.
We use your information to process and deliver orders, provide customer support, manage returns/exchanges, communicate order updates, prevent fraud, improve our website and services, and send marketing communications where permitted.
Payments are processed through our authorized payment partners. Rangdhara does not directly store complete card, UPI, or banking credentials provided to payment gateways.
We may share necessary information with trusted service providers such as payment gateways, courier/logistics partners, Shopify and other technology/service providers solely to operate our business and fulfil your orders.
We do not sell or rent your personal information to third parties.
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve your shopping experience, and support advertising and analytics. You can manage cookies through your browser settings where applicable.
We take reasonable measures to protect your personal information. However, no method of online transmission or storage can be guaranteed to be completely secure.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business record-keeping requirements. You may also opt out of promotional communications at any time.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.
For privacy-related questions or requests, contact us at:
Rangdhara India
Email: support@rangdhara.com
Location: New Delhi, India
Last Updated: September 2026
Our outfits are handcrafted with care. Please allow 7–10 working days for dispatch. Delivery time after dispatch depends on your location.
Yes! We offer FREE SHIPPING across India on both prepaid and COD orders.
Yes. You can request a size exchange within 48 hours of delivery, provided the item is unused, unworn and has all original tags and packaging.
We do not offer returns or refunds for change of mind, fit or preference. If you receive a damaged, defective or incorrect product, contact us within 48 hours.
For order, delivery, exchange or product-related queries, email us at support@rangdhara.com.